Shipping Overview
We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation. Whether you're shopping for performance-focused footwear or everyday essentials, each item is meticulously inspected and securely packaged to ensure it reaches you in pristine condition. Depending on your location, delivery times may vary, but we strive to provide a seamless experience from checkout to doorstep.
Shipping Timeframe
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Once dispatched, delivery times depend on your selected shipping method and destination. Domestic shipments usually arrive within 5-7 business days, while international deliveries may take 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally extend these estimates.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).
Shipping fees are automatically calculated at checkout based on your order subtotal and destination.
Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, the UK, EU nations, Australia, and select Asian regions. Some remote areas or territories with postal restrictions may not be serviceable. During checkout, our system will verify your address eligibility. For specific inquiries about your location, contact us at
[email protected].
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. For consolidated orders with multiple items, tracking updates may appear sequentially. If you haven’t received tracking details within 3 business days after your order confirmation, please check your spam folder or reach out to our support team.
Delayed or Lost Shipments
While we work with reliable carriers, occasional delays may occur due to logistical challenges. If your shipment exceeds the estimated delivery window, first track your package using the provided link. For unresolved issues or lost parcels, contact us at
[email protected] within 30 days of shipment with your order number. We’ll investigate promptly and offer solutions, including reshipments or refunds where applicable.
Customs & Import Duties
International shipments may be subject to customs fees, import taxes, or brokerage charges imposed by your local authorities. These costs are the customer's responsibility and are not included in your order total. We declare all packages at their full value to comply with international trade regulations. To avoid surprises, we recommend checking your country’s import policies before ordering. Note that customs clearance times are beyond our control and may add to delivery durations.